Terms & Conditions

    (The following terms and conditions also include legal information about your rights in accordance with the provisions on distance contracts and e-commerce.)

    1. Scope

    These terms and conditions apply to all deliveries of Astrid Leistner Die Zweithaarspezialisten - perueckenshop.de to consumers (§ 13 BGB).

    2. Contracting Party

    A contract comes into existence with Astrid Leistner Die Zweithaarspezialisten - perueckenshop.de, Holder: Tina Leistner, Chemnitztalstraße 44, 09114 Chemnitz. You can contact our customer service for questions, information and complaints from Monday to Friday from 9am to 6pm. Please contact us by telephone 0371 45 00 58 60 or e-mail info@perueckenshop.de.

    3. Offer and Conclusion of Contract

    3.1 The presentation of products in the online shop is not a legally binding offer but an invitation to order. Errors excepted.

    3.2 By clicking the "buy" button as the last step of the order process, the customer places a binding offer to purchase the goods in the cart. The purchase contract is concluded when we accept your order by sending an order confirmation via e-mail immediately after receiving your order or as soon as we receive your payment.

    3.3 The contract language is German or English.

    4. Right of Revocation

    EGBGB appendix 1 to art. 246a § 1 par. 2 clause 2. Refernece: BGBl. I 2013, 3642 - 3670

    Right of Revocation (perueckenshop.de)

    You have the right to revoke your contractual statement within 14 days without indicating any reasons. The revocation period shall begin from the day on which the consumer or a named third party who is not the carrier acquires the material possession of each of the goods ordered.

    To exercise the right of revocation, the consumer must notify us

    Astrid Leistner Die Zweithaarspezialisten - perueckenshop.de
    Chemnitztalstraße 44
    09114 Chemnitz
    Telefax +49 371 - 45 00 58 66
    E-Mail: info@perueckenshop.de

    of the decision to withdraw from this contract in a clear declaration (e. g. by sending a letter by post, a fax or an email) stating the order number.

    The consumer may use the withdrawal form template attached for this purpose. However, this is not obligatory. The template can be downloaded from our website www.perueckenshop.de/media/widerruf_engl.pdf.

    The timely dispatch of the revocation shall be deemed sufficient for compliance with the revocation term.

    Consequences of withdrawal

    If the consumer withdraws from this contract, we must reimburse any payments we have received from the consumer, including delivery costs (with the exception of any additional costs that occured because the consumer selected a different type of delivery rather than the cheaptest standard delivery option offered by us) without delay but no later than 14 days after the day on which we receive the notice of the consumer's withdrawal from this contract. We will use the same payment method the consumer used for the original transaction in order to provide the reimbursement, unless otherwise expressly agreed. Under no circumstances will the consumer be charged a fee for this refund. We may withhold the reimbursement until we have received the returned goods or until the consumer has provided proof that the goods were returned, whichever is earlier.

    The consumer must return or hand over the goods to

    Astrid Leistner Die Zweithaarspezialisten - perueckenshop.de
    Chemnitztalstraße 44
    09114 Chemnitz

    without delay and no later than 14 days from the date on which we were notified of the withdrawal from this contract. The deadline is deemed to be met if the consumer sends the goods before the expiry of the 14-day deadline.

    The consumer shall bear the direct costs of returning the goods.

    The consumer shall only be liable for any diminished value of the goods if this loss in value is attributable to any use or handling which is not deemed necessary in order to verify the condition, features and functioning of the goods.

    End of revocation

    4a. Return of Hair Systems (Wigs and Hair Pieces)

    If you decide on a possible exchange or return, you have to keep all the original labels on the wig. Do not change the hairstyle of the wig by hairdressing or styling. Do not use hairspray or any other styling products. Please make sure that the wig does not pick up the scent of kitchen vapors, cigarette smoke, perspiration and so on. To exchange or return a hair system, it must be in original condition.

    5. Prices and Shipping Costs

    5.1 The prices on the product pages include VAT and other price components.

    5.2 The detailed shipping costs can be found directly under "Shipping & Handling Costs".

    6. Delivery

    6.1 The delivery within German takes place with Hermes Versand or DHL and in all other European countries with DHL.

    6.2 The delivery takes up to 3 days. We point out possibly different delivery times on the respective product pages or inform you by e-mail about delays or longer delivery times (EU countries or Switzerland).

    7. Payment

    7.1 Payment is either made in advance, per PayPal, per invoice, per cash on delivery (plus 5.00 € COD charge to DHL) or directly in our shop.

    7.2 If you select payment in advance, we will provide our bank details in the order confirmation and deliver the goods after payment.
    If you choose purchase on account, the invoice will be sent with the goods. The customer is obligated to settle the invoice by the 10th day after receipt of the goods. Decisive is the date of the cash receipt on our account. In case we do not receive any money, the customer is automatically behind with payments without further notice. The interest rate for default interest in case of consumer business is 5 percentage points above the base rate in accordance with BGB § 288 par. 1. The assertion of further damage cannot be ruled out.
    If you select cash on delivery, you have to pay an extra delivery fee in addition to the usual postage. The delivery fee for shipping with Hermes Versand or DHL is 5.00 €.

    7.3 A right to set-off is only available if your claims were legally established in court, are undisputed or were acknowledged in writing by us.

    7.4 You can only exert a right of retention if the claims result from the same contractual relationship.

    8. Credit Assessment

    If selecting purchase on account, the customer agrees that Astrid Leistner Die Zweithaarspezialisten - perueckenshop.de is entitled to request information regarding personal data of the customer from credit reference agencies.
    The costumer agrees that the inquiry according to § 29 BDSG is necessary in order to protect the legitimate interests of the company Astrid Leistner Die Zweithaarspezialisten - perueckenshop.de, even if it is a one-time business.
    The inquiry contains the data and information, provided by the customer in connection with the order, about non-conforming settlements of transactions (negative information characteristics). The customer can contact the below mentioned credit reference agency to obtain information about the stored data relating to him.
    The information shall be collected from the following credit reference agency: CEG Creditreform Consumer GmbH, Hellersbergstr. 11, 41460 Neuss.

    9. Product Availability

    Provided that we, Astrid Leistner Die Zweithaarspezialisten - perueckenshop.de, do not receive the delivery item from our supplier for reasons which we are not responsible for, the costumer is entitled to cancel the purchase. In this case Astrid Leistner Die Zweithaarspezialisten - perueckenshop.de commits itself to inform the customer without delay via e-mail, telephone or fax about the unavailability of the delivery item and to refund any payments already made by the customer immediately.

    10. Retention of Title

    The goods will remain in our possession until receipt of full payment.

    11. Place of Jurisdiction

    Place of jurisdiction for all disputes in connection with delivery transactions is the place of jurisdiction of Astrid Leistner Die Zweithaarspezialisten - perueckenshop.de. The place of business of Astrid Leistner Die Zweithaarspezialisten - perueckenshop.de is agreed upon as the place of jurisdiction in the case that the costumer does not have any general place of jurisdiction, takes up residency abroad after conclusion of contract or does not designate his residence at the time of commencement of proceedings. The laws of the Federal Republic of Germany under exclusion of the CISG apply to all legal relationships arising from delivery transactions.
    The contracting parties agree that the laws of the Federal Republic of Germany under exclusion of the CISG apply to all legal relationships arising from this contractual relationship.

    12. Warranty

    The warranty is granted in accordance with statutory regulations.

    Additional Information

    Ordering Process

    When you have found the desired item, you can use the button "add to cart" to add it non-bindingly to your cart. The contents of the cart can be viewed non-bindingly at any time by clicking the button "your cart". The items can be removed from your cart at any time by clicking the button "remove".
    If you want to buy the items in your cart, press the button "checkout". Please enter your information. The mandatory fields are marked with an *. A registration is being offered but it is not required. Your information will be transfered encrypted. Now select a delivery and payment method. After entering your information, please check all your entries for errors. By clicking the "buy" button you complete the order process. The process can be terminated at any time by closing the browser window. Check the indiviual pages for more information, for example about correction options.

    Text of Contract

    The text of the contract is stored in our internal system. Our terms and conditions can be viewed on this page at any time. Provided that you created an account, you can view your account information at any time under "your account". The order information and the terms and conditions will be sent to you by e-mail.

    Privacy and Data Protection

    We appreciate your interest in our website. Protecting your privacy is very important to us. Below, we provide detailed information about the handling of your data.

    Collection, Processing and Use of Personal Data

    You can visit our website without providing any personal information. We only store data without reference to individuals such as the name of your internet service provider, the page from which you visit us or the name of the requested file. This data is used solely to improve our offer and permits no conclusion on your person.

    Personal data is only collected if you provide them as part of your order, open a customer account or register for our newsletter. We use this information without your express permission, solely for the processing of your order. When processing is complete, your data will be locked for further use and deleted after the expiry of the retention periods according to tax law and commercial law, unless you have expressly agreed to the further use of your data. When you register for the newsletter, your email address is, with your permission, used for our own advertising purposes until you unsubscribe from our newsletter. Unsubscribing is possible at any time.

    Use of Cookies

    In order to make your visit to our website enjoyable and to enable certain functions, we use cookies on different pages. These are small text files that are stored on your device. Some of the cookies we use are deleted after the end of the browser session (so called session cookies). Other cookies remain on your device and allow us to recognize your device on your next visit (so called persistent cookies). These cookies e. g. eliminate the need to enter the same information again and again and deliver personalised content to you. Our partner companies are not allowed to use our website to collect, process or use personal information via cookies.

    Disclosure of Personal Data

    In order to process your order and for the delivery of the goods your data is sent to our freight forwarder. For the settlement of payments your payment details are being shared with the appointed credit institute.

    Right to Information

    According to the German Federal Data Protection Act you have the right ti free information about your stored data and a right to rectification, blocking or deletion of data.

    Contact for Privacy

    For questions regarding the collection, processing or use of your personal data, the disclosure, correction, blocking or deletion of data and revocation of consent granted, please contact Tina Leistner, Chemnitztalstr. 44, 09114 Chemnitz or info@perueckenshop.de.

    Web Analysis Service Google Analytics

    This website uses Google Analytics, a web analytic service provided by Google, Inc. ("Google"). Google Analytics uses cookies to help the website analyse how visitors use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

    Permission for E-Mail Advertising (Newsletter)

    In order to receive interesting offers via email regularly you have the option to sign up for our newsletter. Your email address will not be shared with other companies. The consent to use your email address for advertising purposes can be revoked at any time with future effect by either clicking the "unsubscribe" link at the bottom of the newsletter or by activating the option "unsubscribe" in the login area under "your account > manage my newsletter subscription".

    Site Notice

    Astrid Leistner Die Zweithaarspezialisten - perueckenshop.de
    Holder Tina Leistner

    Chemnitztalstraße 44
    09114 Chemnitz

    Telephone: +49 371 45005860
    Fax: +49 371 45005866

    E-Mail: info@perueckenshop.de

    VAT Numbers


    Responsible for Content

    Tina Leistner (address as above)

    Liability Note

    Despite careful control we assume no liability for the content of external links. Only the operators are responsible for the content of the linked pages.